Privacy Policy
Effective Date: February 28, 2026 | Last Updated: February 28, 2026
CADMD Software LLC (“Company,” “we,” “us,” or “our”) operates the website smartcadsoft.com and provides SmartCAD software products. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, purchase our products, or use our services.
1. Information We Collect
1.1 Information You Provide
Purchase Information: When you buy SmartCAD, we collect your first name, last name, email address, billing address, and payment information. Payment card details are processed directly by Stripe and are never stored on our servers.
Business Information (B2B): For business purchases, we may collect your company name and tax identification number (VAT/Tax ID) for invoicing and compliance purposes.
Free Trial Registration: When you download a free trial, we collect your first name, last name, and email address.
Newsletter/Communications: If you subscribe to our email list, we collect your email address and optionally your name.
Support Requests: When you contact support, we collect your name, email, and any information you provide in your message.
1.2 Information Collected Automatically
Usage Data: We use Google Analytics to collect information about how you interact with our website, including pages visited, time spent, browser type, device type, operating system, and referring URLs.
Cookies: We use cookies and similar technologies as described in our Cookie Policy.
Log Data: Our servers automatically record information such as your IP address, browser type, and access times.
2. How We Use Your Information
We use your personal information for the following purposes:
— To process and fulfill your orders and deliver license keys
— To provide technical support and respond to inquiries
— To send order confirmations, license information, and product updates
— To send marketing communications (only with your consent; you can unsubscribe anytime)
— To improve our website and products through analytics
— To comply with legal obligations and prevent fraud
— To generate invoices for B2B customers
3. Legal Basis for Processing (GDPR)
If you are in the European Economic Area (EEA) or UK, we process your data based on:
Contract Performance: Processing necessary to fulfill your purchase (name, email, address, license delivery).
Legitimate Interest: Analytics to improve our website and products, fraud prevention.
Consent: Marketing emails and non-essential cookies (you may withdraw consent anytime).
Legal Obligation: Tax compliance, invoicing records.
4. How We Share Your Information
We do not sell your personal information. We share data only with:
Stripe — Payment processing. Stripe’s privacy policy: stripe.com/privacy
Google Analytics — Website analytics. Google’s privacy policy: policies.google.com/privacy
Email Service Provider — To send transactional and marketing emails.
Legal Authorities — When required by law or to protect our rights.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy:
Purchase records: Retained for 7 years for tax and accounting compliance.
Account information: Retained as long as your account is active, plus 2 years.
Marketing data: Retained until you unsubscribe.
Analytics data: Aggregated and anonymized after 26 months.
6. Your Rights
6.1 For All Users
You have the right to:
— Access the personal information we hold about you
— Request correction of inaccurate information
— Unsubscribe from marketing communications at any time
— Request deletion of your personal data (subject to legal retention requirements)
6.2 For EEA/UK Residents (GDPR)
In addition, you have the right to:
— Data portability (receive your data in a structured format)
— Restrict processing of your data
— Object to processing based on legitimate interest
— Withdraw consent at any time
— Lodge a complaint with your local data protection authority
6.3 For California Residents (CCPA)
California residents have the right to:
— Know what personal information we collect and how it is used
— Request deletion of personal information
— Opt out of the sale of personal information (we do not sell personal data)
— Non-discrimination for exercising your privacy rights
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including SSL/TLS encryption for all data transmissions, secure payment processing through Stripe (PCI DSS compliant), and access controls for our systems. However, no method of transmission over the Internet is 100% secure.
8. International Data Transfers
Our servers are located in the United States. If you are accessing our website from outside the US, your information will be transferred to and processed in the US. We ensure appropriate safeguards are in place for international transfers as required by applicable law.
9. Children’s Privacy
Our website and products are not intended for children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. We will notify you of significant changes via email if we have your contact information.
12. Contact Us
For privacy-related questions or to exercise your rights, contact us at:
CADMD Software LLC
Data Protection Inquiries
Email: [email protected]
Address: 301 Danube Ave, Apt 10, Tampa, FL 33606, USA